Terms & Conditions

Customer Care

Welcome to Official Whole Melt Extracts (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, https://officialwholemeltextracts.store (the “Site”), and any products or services offered through the Site. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

1.1. Eligibility
You must be at least 18 years old or have parental consent to use this Site. By using the Site, you represent and warrant that you meet these eligibility requirements.

1.2. Account Registration
To make a purchase or access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your information as needed.

1.3. Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

2. Intellectual Property

2.1. Ownership
The Site and its contents, including but not limited to text, graphics, logos, images, and software, are owned by Official Whole Melt Extracts or its licensors and are protected by intellectual property laws.

2.2. Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not copy, modify, distribute, or create derivative works based on the Site or its contents without our prior written consent.

3. Product Information and Orders

3.1. Product Descriptions
We strive to provide accurate and up-to-date product information. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, or error-free.

3.2. Order Acceptance
Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order for any reason. An order confirmation email does not guarantee acceptance of your order.

3.3. Pricing and Payment
Prices are subject to change without notice. We accept various payment methods as indicated on the Site. You agree to provide accurate payment information and authorize us to charge the payment method you select.

Privacy & Safety

4. Shipping and Returns

4.1. Shipping
Shipping policies, rates, and delivery times are detailed in our Shipping Policy, which is incorporated into these Terms by reference.

4.2. Returns
Our returns policy is detailed in our Returns Policy, which is incorporated into these Terms by reference. Please review the Returns Policy for information on how to return products and obtain refunds.

5. User Conduct

5.1. Prohibited Activities
You agree not to engage in any of the following activities:

Using the Site for any unlawful purpose or in violation of any applicable laws or regulations.
Interfering with or disrupting the Site or servers or networks connected to the Site.
Attempting to gain unauthorized access to any portion of the Site or other users' accounts.
Impersonating any person or entity or providing false information.

5.2. User Content
You may have the opportunity to submit content to the Site, such as reviews or comments. By submitting content, you grant us a worldwide, royalty-free, perpetual, and non-exclusive license to use, reproduce, modify, and display your content in connection with the Site.

6. Disclaimers and Limitation of Liability

6.1. Disclaimer of Warranties
The Site and all products and services provided are on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Site or the products and services offered.

6.2. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or any products or services purchased.

7. Indemnification

You agree to indemnify and hold harmless Official Whole Melt Extracts, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Site or violation of these Terms.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the revised Terms on the Site. Your continued use of the Site after such changes constitutes your acceptance of the updated Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., the State of California], without regard to its conflict of law principles.

Payment Methods